Resolved -
This incident has been resolved.
Sep 22, 12:09 CEST
Update -
A change was made to the links in our emails which has resolved this issue
Sep 22, 12:08 CEST
Update -
We've discovered the issue is caused by some Microsoft email servers incorrectly identifying our emails as phishing, we're in communication with them to resolve the issue.
Aug 30, 10:01 CEST
Update -
We are continuing to investigate the issue, and we have asked customers to get their IT teams to investigate at their end. We are currently waiting on feedback from these customers.
Aug 14, 10:49 CEST
Update -
The issue seems to be affecting a small number of confirmation emails. We are continuing to investigate.
Aug 9, 16:22 CEST
Investigating -
We are currently investigating this issue.
Aug 9, 15:12 CEST