All Systems Operational

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Having trouble? Troubleshoot performance issues, check historical uptimes at uptime.mews.com, or email us at support@mews.com.

In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Operations Operational
Guest Journey Operational
Business Intelligence Operational
Payments Operational
Open API Operational
Marketplace Operational
Aircall Inbound calls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web throughput ?
Web response time ?
API throughput ?
API response time ?
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Resolved - Dear customers,

There hasn't been any online payments related downtime since October 14th 20:50 CEST, so we consider the issue as resolved.

Our PCI Proxy provider is investigating the root cause.

Best Regards,
Mews

Oct 15, 07:56 CEST
Monitoring - A third party PCI Proxy used to meet PCI compliance requirements had an degraded service between 8 - 9 PM CET. This led to failures during online payment flows.

PCI Proxy has recovered and we are monitoring the situation.

Oct 14, 21:44 CEST
Oct 14, 2024
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.