All Systems Operational

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Having trouble? Troubleshoot performance issues, check historical uptimes for www.mews.li, app.mews.com or api.mews.com, or email us at support@mews.com.

In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Operations Operational
Guest Journey Operational
Business Intelligence Operational
Payments Operational
Open API Operational
Marketplace Operational
Aircall Inbound calls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web throughput ?
Web response time ?
API throughput ?
API response time ?
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - This incident has been resolved.
Sep 22, 12:09 CEST
Update - A change was made to the links in our emails which has resolved this issue
Sep 22, 12:08 CEST
Update - We've discovered the issue is caused by some Microsoft email servers incorrectly identifying our emails as phishing, we're in communication with them to resolve the issue.
Aug 30, 10:01 CEST
Update - We are continuing to investigate the issue, and we have asked customers to get their IT teams to investigate at their end. We are currently waiting on feedback from these customers.
Aug 14, 10:49 CEST
Update - The issue seems to be affecting a small number of confirmation emails. We are continuing to investigate.
Aug 9, 16:22 CEST
Investigating - We are currently investigating this issue.
Aug 9, 15:12 CEST
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.