Mews Status

All Systems Operational

About This Site

Having trouble? Troubleshoot performance issues, check historical uptimes for www.mews.li, app.mews.com or api.mews.com, or email us at support@mews.com.

In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Operations Operational

Guest Journey Operational

Business Intelligence Operational

Payments Operational

Open API Operational

Marketplace Operational

Aircall Inbound calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web throughput

Web response time

API throughput

API response time

Past Incidents

Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

Email issues

Resolved - This incident has been resolved.
Sep 22, 12:09 CEST

Update - A change was made to the links in our emails which has resolved this issue
Sep 22, 12:08 CEST

Update - We've discovered the issue is caused by some Microsoft email servers incorrectly identifying our emails as phishing, we're in communication with them to resolve the issue.
Aug 30, 10:01 CEST

Update - We are continuing to investigate the issue, and we have asked customers to get their IT teams to investigate at their end. We are currently waiting on feedback from these customers.
Aug 14, 10:49 CEST

Update - The issue seems to be affecting a small number of confirmation emails. We are continuing to investigate.
Aug 9, 16:22 CEST

Investigating - We are currently investigating this issue.
Aug 9, 15:12 CEST

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.