BWH - missing reservations or delayed reservations

Incident Report for Mews

Resolved

Issue is now resolved.
Posted Jul 15, 2025 - 17:46 CEST

Update

We’ve traced the reservation‑delivery issue to an internal process and are already implementing a fix. We’ll keep you updated on our progress thanks for your patience.
Posted Jul 15, 2025 - 16:46 CEST

Identified

We are in touch with BWH to determine the cause of an issue.
It is affecting only reservations coming from BWH to Mews rest of operations is working as expected.
Posted Jul 15, 2025 - 15:23 CEST
This incident affected: Mews Marketplace.