Degraded system performance after deployment

Incident Report for Mews

Resolved

The issue is resolved and we do not expect any further latency issues from this deployment update.

Posted Sep 04, 2024 - 17:16 CEST

Monitoring

We've reverted a deployment and are monitoring the situation.

Posted Sep 04, 2024 - 16:30 CEST

Identified

We've spotted that after recent deployment system performance is degraded. We're currently investigating the issue, and will provide an update soon.

Posted Sep 04, 2024 - 16:04 CEST

This incident affected: Operations, Guest Journey, Business Intelligence, Payments, Open API, Marketplace, and Aircall Inbound calls.