An issue with sending inventory updates to Booking.com

Incident Report for Mews

Update

Booking.com is actively working on fixing the issue. It is classified as Major disruption of their service.

The incident can be observed here - https://connectivity-status.booking.com/

Unfortunately, the issue has also started affecting reservation delivery, so we can confirm the are no reservations delivered. Therefore we decided to reclassify the incident as critical.

Once the issue will be resolved on Booking.com side, we will handle the recovery of reservations, as well as missed inventory updates.
Posted Oct 22, 2026 - 15:03 CEST

Identified

We have identified the cause to be on Booking.com side. We are reaching out to them to resolve the issue as soon as possible.

Reservations are still coming in, the issue affects only sending inventory updates (i.e. availability, prices and restrictions).
Posted Oct 22, 2026 - 14:15 CEST

Investigating

We are currently investigating an issue with delivering inventory updates to Booking.com. All requests are queued and waiting on our side for booking.com to accept them. Once the issue will be resolved, we will push all the queued data.
Posted Oct 22, 2026 - 13:58 CEST
This incident affects: Mews Marketplace.