Mews service disruption

Incident Report for Mews

Resolved

This incident has been resolved.

Posted Nov 15, 2022 - 11:09 CET

Monitoring

Our team identified heavy database operations. We killed the processes and are monitoring the results.

We will provide an update as soon as possible.

Posted Nov 15, 2022 - 10:45 CET

Update

Our team identified heavy database operations. We killed the processes and are monitoring the results.

We will provide an update as soon as possible.

Posted Nov 15, 2022 - 10:37 CET

Investigating

We are currently experiencing a service disruption.

Our team is identifying the cause and working on a solution. Mews application pages might be slow or unable to load.

We will provide an update as soon as possible.

Posted Nov 15, 2022 - 10:24 CET

This incident affected: Mews Operations, Mews Guest Experience, Mews Business Intelligence, Mews Payments, Mews Open API, and Mews Marketplace.