The issue has been fully resolved by our service provider, we've verified the recovery on our end and will continue to monitor for stability, but no further impact is expected.
Posted May 27, 2025 - 18:59 CEST
Monitoring
Our service provider has implemented a fix for the issue, and we are currently seeing continued signs of recovery. We are closely monitoring the situation to ensure full stability is restored across all services and we'll provide further updates as the resolution is confirmed by our service provider.
We’ve confirmed the root cause of the issue with our service provider, who has been notified and is actively working on a fix. As of now, they’ve made partial progress in resolving the outage, and we’re seeing signs of improvement in our services.
Posted May 27, 2025 - 16:45 CEST
Investigating
We’re currently experiencing a service disruption due to an issue with one of our technology partners. As a result, some features may appear offline or unavailable at the moment. Our team is actively investigating and working to restore full functionality as quickly as possible. We’ll continue to share updates as we have them. Thank you for your patience and understanding.
Posted May 27, 2025 - 16:17 CEST
This incident affected: Mews Operations, Mews Guest Experience, Mews Business Intelligence, Mews Payments, Mews Open API, Mews Marketplace, Mews Events, and Mews POS.