Commander detail pages fail with a "Oops, something went wrong" error

Incident Report for Mews

Resolved

the issue has been fixed.

Posted Nov 12, 2026 - 18:52 CET

Monitoring

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

the fix has been deployed, we will be monitoring closely.

Posted Nov 12, 2026 - 18:05 CET

Identified

users with an enterprise profile who open a property that is not their own, such as chain or group staff and sales staff.

Posted Nov 12, 2026 - 17:00 CET

This incident affected: Mews Operations.