Investigating issues with Mews Email Services

Incident Report for Mews

Resolved

The issue is now fully resolved. Mews is now operating as expected.
Posted Jan 23, 2026 - 00:22 CET

Update

We had an issue where we kept sending emails related to bills constantly but we have fixed it already. However, there may still be cases where customers are receiving them (they were scheduled before we stopped the issue).

Apologies for the inconvenience but it shall stop in the next minutes.
Posted Jan 22, 2026 - 16:22 CET

Monitoring

Billing emails being constantly sent has been fixed and we are monitoring the situation to prevent from happening again
Posted Jan 22, 2026 - 16:04 CET

Investigating

We are currently investigating reports of an issue affecting Mews Email. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
Posted Jan 22, 2026 - 15:13 CET