booking.com direct taxes inclusivity.

Incident Report for Mews

Resolved

Affected reservations are now fixed
Posted Sep 12, 2025 - 19:23 CEST

Update

We’re currently resolving all reservations impacted during the outage period. You may receive email as we work through the fixes.
Posted Sep 12, 2025 - 16:01 CEST

Update

All reservations created or modified between 10/09/2025 8:00am UTC and 11/09/2025 2:15pm UTC may have incorrect prices. We are currently working on a fix for those affected reservations. For a quicker solution, you can update the reservations manually
Posted Sep 11, 2025 - 16:53 CEST

Identified

We disabled the feature so new reservations should now have the correct tax.
Posted Sep 11, 2025 - 16:24 CEST

Investigating

We are investigating the cause of wrong behaviour of taxes
Posted Sep 11, 2025 - 16:01 CEST