We have identified the cause of the slower performance affecting customers connecting from Norway, and some customers in Sweden. The issue is in the network connection between our internet provider's Oslo location and our servers. Mews systems themselves are working normally.
Performance has improved over the last hour but is not yet fully back to normal. Some pages, such as the reservation timeline and reports, may still load more slowly than usual. We are working with the provider, who is actively investigating.
We will post another update if anything changes. Thank you for your patience.
Posted Nov 04, 2026 - 13:24 CET
Update
We are continuing to investigate slower performance in Mews for customers connecting from Norway, which started at 08:35 CET (07:35 UTC). Mews remains available, but some pages may load slowly, especially those that load more data, such as the reservation timeline and reports. Customers in other regions are not affected.
Our systems are operating normally. The issue appears to be with the network connection between our internet provider's Oslo location and our servers. We have escalated the issue with the provider and are working on ways to reduce the impact.
Thank you for your patience.
Posted Nov 04, 2026 - 11:25 CET
Investigating
We are seeing slower performance in Mews for customers connecting from Norway and Germany since 08:35 CET (07:35 UTC). Pages such as the reservation timeline and reports may take longer than usual to load. Customers in other regions are not affected.
Our investigation points to a connectivity issue at a third-party network provider's Oslo location, not to Mews systems. We are working to resolve it.
We will post another update within 30 minutes. Thank you for your patience.