Reservation from booking.com are delayed and updates are failing

Incident Report for Mews

Resolved

All the failed updates were successfully resend to booking.com
Posted Nov 04, 2026 - 13:58 CET

Monitoring

The outage on booking.com side has been resolved.
The retry of all the failed price, restriction and availability updates is in the progress.
Missing reservations will shortly appear in Mews.
Posted Nov 04, 2026 - 12:58 CET

Identified

Booking.com is experiencing an outage.
https://connectivity-status.booking.com/
We are monitoring situation from our side.
Once the outage is resolved all the updates will be automatically sent to booking.com
Posted Nov 04, 2026 - 12:15 CET

Investigating

We are unable to reach booking.com APIs. We are investigating the issue.
Currently no updates are automatically sent to booking.com nor any reservations are retrieved from booking.com
Posted Nov 04, 2026 - 12:02 CET
This incident affected: Mews Marketplace.