We've been able to identify the cause the performance issues out to be an unplanned migration work on the side of our cloud provider, Microsoft Azure.
Posted Sep 09, 2026 - 22:54 CEST
Update
We have narrowed the problem to be related to a maintenance event performed by our cloud provider Microsoft Azure on our production database. We are cooperating with them to address the root cause.
Posted Sep 09, 2026 - 22:19 CEST
Update
We've been able to resolve the cause of the incident. The app had around 10-second response time or was unresponsive for the end users. The system is functional, we are working on containing the root cause. More updates soon.
Posted Sep 09, 2026 - 21:42 CEST
Monitoring
We're investigating the issue.
Posted Sep 09, 2026 - 21:38 CEST
Investigating
We have noticed a downgraded performance of the system. We are currently looking into it. Thank you for your patience.