Issues with Mews Booking Engine are resolved

Incident Report for Mews

Resolved

The issue is now fully resolved. Mews is now operating as expected.
Posted Jan 23, 2026 - 12:01 CET

Identified

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
Posted Jan 23, 2026 - 11:52 CET

Update

We are continuing to investigate an issue where the Booking Engine is displaying product net prices instead of gross prices. The issue can be reproduced when changing the number of guests in a reservation.
Posted Jan 23, 2026 - 11:35 CET

Investigating

We are currently investigating reports of an issue affecting Mews Booking Engine. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
Posted Jan 23, 2026 - 11:03 CET