Delays in accounting ledgers and trial balance updates

Incident Report for Mews

Resolved

This issue is resolved. All accounting ledger data has been processed, and accounting ledgers are now up to date for all properties. All pending trial balances have been generated, and new ones are being generated without delay.

No data was lost. We apologise for the inconvenience and thank you for your patience.
Posted Oct 19, 2026 - 21:31 CEST

Identified

We’re aware that accounting ledger data is being processed with a delay. Because of this, accounting ledgers may not show the latest transactions, and generated trial balances may take longer than usual to produce.

No data has been lost. All pending transactions will appear in the ledgers once processing catches up.

Our team is working on a fix, and we’ll post another update as soon as we have more information. We apologise for the inconvenience.
Posted Oct 19, 2026 - 11:10 CEST
This incident affected: Mews Operations.