Delays sending availability and rate updates to Booking.com

Incident Report for Mews

Resolved

Booking.com's rates and availability service has recovered and updates are being delivered normally. Waiting updates are still being processed and will be delivered over the next few hours.
Posted Aug 23, 2026 - 12:05 CEST

Update

Booking.com's rates and availability service has recovered and delivery of pending updates is now progressing quickly. We expect all outstanding availability, rate and restriction updates to be delivered within the hour. Availability and rates on Booking.com will then match Mews. We are monitoring the connection.
Posted Aug 23, 2026 - 09:53 CEST

Monitoring

The queue is clearing slowly, but updates are still being sent with some delay. We’re monitoring the system closely and keeping an eye on the processing times.
Posted Aug 23, 2026 - 08:19 CEST

Identified

Updates to availability, rates and restrictions sent from Mews to Booking.com began to be delayed. We traced the cause to slow and failing responses from Booking.com's rates and availability service, and we have contacted Booking.com.
Properties with a Booking.com connection may see recent changes take longer than usual to appear.
Posted Aug 23, 2026 - 06:24 CEST
This incident affected: Mews Marketplace.