Moroccan properties having issues with checkout

Incident Report for Mews

Resolved

This incident has been resolved.
Posted Nov 05, 2026 - 16:44 CET

Monitoring

The issue was pinpointed to a specific race condition and the mitigation has started. All impacted properties will be back to normal within 30 minutes.
Posted Nov 05, 2026 - 15:53 CET

Identified

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
Posted Nov 05, 2026 - 13:50 CET