The issue is now fully resolved. All delayed reservations were confirmed to be processed by 15:00 UTC.
Posted May 25, 2026 - 18:08 CEST
Monitoring
The fix has been deployed and we have confirmed that reservations are flowing again. It can take several minutes for the delayed reservations to be processed, with an increased risk of overbooking.
Posted May 25, 2026 - 16:02 CEST
Identified
We have identified a problem with a malformed reservation payload that is holding up a partition of our reservations processing, causing delay in 1.6% of reservations for about 24 hours. We are implementing a fix. Missing reservations are delayed but will be processed. There is a chance of overbooking.
Posted May 25, 2026 - 15:24 CEST
Investigating
We are currently investigating an issue affecting reservation delivery through channel manager integrations. Some reservations are not being processed as expected, and we are working to resolve this as quickly as possible.