Marketplace - Channel Manager ARI updates issues

Incident Report for Mews

Resolved

A recovery for missed inventory updates is currently running and will continue over the weekend.
Posted Feb 20, 2026 - 15:31 CET

Monitoring

The incident has been resolved, and Inventory updates are synchronizing correctly. Previously missed Inventory updates are in the process of being automatically synchronized.
Posted Feb 20, 2026 - 10:33 CET

Update

The issue has been resolved. We are now in the process of recovering missed critical availability updates for upcoming 6 months.
Posted Feb 19, 2026 - 13:56 CET

Update

We have implemented a partial mitigation to improve synchronization of availability, rates, and restrictions. Work on a full resolution is ongoing.
Posted Feb 18, 2026 - 17:19 CET

Identified

We have identified the issue and are actively working on a fix. During this time, ARI updates may not synchronize correctly, potentially leading to overbookings.
Posted Feb 18, 2026 - 15:58 CET

Investigating

We are currently investigating issues with processing and distributing Availability and Price updates.
Posted Feb 18, 2026 - 12:06 CET
This incident affected: Mews Marketplace.