The scheduled maintenance has been completed. The mitigation was successfully applied.
Posted Jan 03, 2026 - 23:35 CET
Verifying
The restart is completed and we are verifying that the application performance is recovered.
Posted Jan 03, 2026 - 23:22 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 03, 2026 - 23:00 CET
Scheduled
We have been addressing an issue that was causing peaks of missing or delayed data in reports, occasional errors when loading certain pages, and slower overall performance. The root cause was identified as a problem with our database systems.
To fully resolve this and ensure long-term stability, Microsoft Azure will perform a database restart as part of the permanent fix. This maintenance is scheduled for 22:00 UTC and may result in brief downtime or slower performance during the restart. We’ll monitor the process closely and provide updates once it’s complete.
If the issue reoccurs before the scheduled time, we will consider performing the restart sooner to minimize impact.
Posted Jan 03, 2026 - 17:36 CET
This scheduled maintenance affected: Mews Operations, Mews Guest Experience, Mews Business Intelligence, Mews Payments, Mews Open API, Mews Marketplace, and Mews Events.