Mews is slow
Incident Report for Mews
Resolved
The response times are back to normal
Posted Nov 15, 2023 - 20:50 CET
Monitoring
The database overload has been mitigated and our metrics are returning to normal. We are monitoring the situation for any potential further impact.
Posted Nov 15, 2023 - 18:57 CET
Identified
The source of the issues is overloaded database. We are working on mitigation.
Posted Nov 15, 2023 - 18:48 CET
Investigating
We are currently investigating slower responsiveness of the Mews application.
Posted Nov 15, 2023 - 18:10 CET
This incident affected: Operations, Guest Journey, Business Intelligence, Payments, Open API, and Marketplace.