The root cause fix has been deployed, and post-fix monitoring confirmed stability. This incident is now resolved.
Posted Nov 11, 2026 - 16:22 CET
Monitoring
Beginning around 10:56 CET on November 11, some customers were unable to save changes to event spaces or selected services in Mews Events quotes, with selections reverting to their previous values. Service has now been restored and confirmed, and we’re monitoring closely to ensure it continues working as expected.
Posted Nov 11, 2026 - 15:38 CET
Identified
The Mews team identified the issue and is working on a resolution. We are expecting restoration of functionality within the next few minutes
Posted Nov 11, 2026 - 15:17 CET
Investigating
Since about 10:56 CET today, some properties cannot change the event space or the selected service on a quote in Mews Events. When a user changes either one, the quote goes back to the previous value and shows no error message.
There is no workaround. Refreshing the page or using another browser does not help. We opened an incident at 14:19 CET and our engineers are investigating the cause. We will post the next update by 15:40 CET.