Problem
We experienced an issue that caused fiscal records in Austria to fail processing, preventing customers from generating and sharing invoices.
Action
We reverted the software update that caused the issue and corrected the affected data.
Causes
A software update introduced a bug that disrupted the billing process by misconfiguring fiscal records.
Solutions
We rolled back the update, fixed the data issues, and are improving our testing and monitoring to prevent future occurrences. All records were successfully reprocessed.