Mews Status

All Systems Operational

About This Site

Having trouble? Troubleshoot performance issues, check historical uptimes for app.mews.com or api.mews.com, or email us at support@mews.com.

In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Operations Operational

Guest Journey Operational

Business Intelligence Operational

Payments Operational

Open API Operational

Marketplace Operational

Aircall Inbound calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web throughput

Web response time

API throughput

API response time

Past Incidents

Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Kiosk: Registration card issues

Resolved - We think the impact from the issue is over. We recommend updating Kiosk to the latest available version.
Apr 19, 11:22 CEST

Monitoring - We’ve released Kiosk v4.11.1 with a fix and we are monitoring the situation.
Apr 18, 20:00 CEST

Update - We've identified some issues in the latest release of Kiosk. Guests could be prevented from proceeding further from the registration card or prevented from selecting a reservation in a group.

We're in the process of rolling out Kiosk v4.11.1 with a fix.
Apr 18, 18:15 CEST

Identified - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Apr 18, 17:00 CEST

Apr 18, 2024

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.